What is the COD Operating System?

It's our category. Fufills is not a generic 3PL or a courier — it's the full COD execution stack run as one operation: pre-dispatch confirmation, multi-carrier delivery, cash collection, reconciliation, and merchant transfer. Built specifically for cross-border merchants selling COD in LATAM.

What does 'hard-gated confirmation' mean?

If a customer can't be reached and verified by our risk-control call center, the order does not ship. Confirmation is a gate, not a step. Aggressive multi-attempt retry logic kills fake orders before they enter the cost chain — the single largest driver of margin in COD.

How is Fufills different from Kiki Latam, 99Minutos, or Rappi?

Kiki Latam covers 4 countries with deep COD ops. 99Minutos is a fast urban last-mile player. Rappi is a consumer super-app. None run the full COD execution stack across 16 countries the way Fufills does — confirmation + multi-carrier + cash collection + reconciliation + transfer in one SOP.

7-day settlement cycle after onboarding completes. Transfers in USD or local currency, with full reconciliation. No instant-payout promises — we publish the SLA we can actually hold.

Is Fufills a real registered business?

Yes — three registered legal entities, each independently verifiable through government registry: FUFILLS LLC Wyoming (filing 2024-001538966), FUFILLS LLC Puerto Rico (SURI 1639264-0010), FUFILLS SARL Morocco (RC 34077 / ICE 003362767000007).

The COD Operating System for Latin America

Launch your eCommerce in Latin America

Q: Which LATAM countries do you operate in?

16 markets: Mexico, Guatemala, Honduras, El Salvador, Nicaragua, Costa Rica, Panama, Colombia, Brazil, Argentina, Peru, Chile, Ecuador, Bolivia, Dominican Republic, and Puerto Rico.

We handle sourcing, shipping, customer support, and cash-on-delivery — so you focus on selling.

Start COD in LATAM Get fees + SLA

Core promise · enforced at the gate

Hard-gated confirmation◆Multi-carrier execution◆COD finance ops◆7-day settlement◆16 LATAM countries◆3 registered jurisdictions◆Risk-control call center◆Regional SOP standardization◆

The operation, in 5 steps

1Confirm

2Dispatch

3Deliver

4Collect

5Transfer

90%

Hard-gated confirmation

Pre-dispatch verification

90%

Delivery success

Multi-carrier routing

Settlement cycle

USD or local · published SLA

LATAM countries

10 core · 6 active expansion

Operator Cartography · LATAM

10 core markets · 6 in active expansion · 16 total coverage

Core marketActive expansion

Active expansion · 6 markets · scaling in 2026

Core markets · 10 hubs · fully operational

Operator metrics · core markets

Confirmation: 90%
Delivery: 90%
Settlement: 7d
Coverage: 16

Operator Console

What your dashboard shows every morning

Hard-gated confirmation, live dispatch queue, settlement countdown, country-by-country health — every COD operation on one screen, audited every hour.

Voice-confirmation queue with live retry status per call.
Settlement countdown — 7 days to USD payout, no surprises.
Country health bars — see where RTO is climbing before it costs you.

app.fufills.com / opsLive

Confirmation

90%

+2.4 pp

Delivery

90%

vs 56% mkt

Settlement

USD payout

Coverage

12 core · 4 expanding

Coverage · LATAM · 12 core · 4 expanding

MXPACOBRCLAR

Last confirmations

12:48MXvoice-confirmed → dispatch queued✓ shipped
12:47COmulti-attempt confirmation⟳ retrying
12:47ARvoice-confirmed → dispatch queued✓ shipped
12:46BRvoice-confirmed → dispatch queued✓ shipped

Multi-carrier execution across LATAM

The Fufills Operating System

One platform for every COD operation in Latin America

Sourcing, warehousing, packaging, shipping, call-center confirmation, and COD remittance — orchestrated from a single dashboard. Real-time order status, multi-carrier routing, and auditable cash collection. This is what your team sees every morning.

Live operational dashboard with order-level visibility
Multi-channel confirmation: human voice, AI voice, and WhatsApp AI
Tracked COD collection with weekly payout cycles
Branded last-mile fleet across 16 LATAM markets

Start COD in LATAM See live demo

Fufills operator dashboard running on a laptop — live order status, COD collection, and multi-market analytics

app.fufills.com / live dashboard

Owned last-mile fleet

Registered legal presence · 3 jurisdictions

One brand, three independently verifiable government registries

🇺🇸FUFILLS LLC↗

Wyoming, USA

Filing ID 2024-001538966

🇵🇷FUFILLS LLC↗

Puerto Rico, USA

Registry 1639264-0010

🇲🇦FUFILLS SARL↗

Morocco (MENA)

RC 34077

US (Wyoming + Puerto Rico) · Morocco (MENA SARL) · est. 2023

About Fufills →

The 5-step COD execution stack

Confirm → Dispatch → Deliver → Collect → Transfer

Couriers deliver. We run the whole COD operation — confirmation gates, multi-carrier routing, cash collection, reconciliation, and transfers to your bank.

Sourcing

Trusted suppliers vetted for LATAM COD operations. Import + customs included.

Warehousing

Local stock in LATAM. Real-time visibility, SOP-driven pick-pack.

Packaging

COD-grade packaging that survives last-mile and builds the brand.

Last-mile delivery

Multi-carrier execution — best performer per zone, not fixed contracts.

Risk-control call center

Hard-gated confirmation. Address validation. Pre-dispatch verification — not customer support.

COD finance ops

Cash collection + reconciliation + 7-day transfer to your bank, USD or local.

Why operators choose Fufills

One partner. One SOP. Real numbers.

Hard-gated confirmation

No confirmation, no dispatch. Aggressive retry logic kills fake orders before they enter the chain.

Multi-carrier redundancy

Carrier per zone selected from historical performance — not one fixed contract per country.

COD finance ops

Cash collection, reconciliation, weekly transfers in your currency. Reporting you can audit.

Built for cross-border merchants

Onboarding, SOPs, dashboards, and transfers for operators who never set foot in LATAM. Registered SARL in Morocco + LLCs in US.

Founder note

“Couriers deliver. We run confirmation, SOPs, multi-carrier execution, and the COD finance loop. The promise is simple: if it's not confirmed, it doesn't ship.”

Alaaeddine Nasloubi

Co-founder & CEO

Nizar Chtioui

Co-founder & Chief Growth & Technology Officer (CGTO)

Coverage

16 Latin America COD markets · 10 fully operational · 6 in active expansion

mexico guatemala honduras el salvador nicaragua costa rica panama colombia brazil argentina peru chile ecuador bolivia dominican republic puerto rico

FAQ

Operator questions, real answers

Ready to launch COD in LATAM?

30 minutes with our ops team is enough to map your products to the right market and walk you through onboarding.

Start COD in LATAM Book a 30-min demo

New to e-commerce?

Join the Fufills Academy

Free playbooks, operator courses, and the community of merchants running COD in LATAM.

Join the Academy

Launch your eCommerce in Latin America

What your dashboard shows every morning

One platform for every COD operation in Latin America

Confirm → Dispatch → Deliver → Collect → Transfer

Sourcing

Warehousing

Packaging

Last-mile delivery

Risk-control call center

COD finance ops

One partner. One SOP. Real numbers.

Hard-gated confirmation

Multi-carrier redundancy

COD finance ops

Built for cross-border merchants

16 Latin America COD markets · 10 fully operational · 6 in active expansion

Operator questions, real answers

What is the COD Operating System?

What does 'hard-gated confirmation' mean?

How is Fufills different from Kiki Latam, 99Minutos, or Rappi?

Which LATAM countries do you operate in?

When do I get paid?

Is Fufills a real registered business?

Ready to launch COD in LATAM?