Top COD 3PL Providers for Cross-Border E-commerce in Latin America [2026]

A COD 3PL (third-party logistics provider specializing in cash-on-delivery) handles the operational complexity that makes COD e-commerce viable in Latin America. For international merchants—particularly those from MENA, Asia, or North America entering LATAM—COD 3PLs provide local infrastructure without requiring physical presence, legal entities, or on-the-ground teams.

What is a COD 3PL?

A COD 3PL specializes in handling cash-on-delivery operations, adding services beyond standard logistics:

Standard 3PL

  • Warehousing and storage
  • Pick, pack, and ship
  • Carrier integration
  • Inventory management

COD 3PL Adds

  • Order confirmation (voice/call center)
  • COD cash collection
  • Reconciliation and settlements
  • RTO management
  • Cross-border compliance support

What Cross-Border Merchants Need

  • Local Warehousing: Products stored locally for reasonable delivery times
  • Order Confirmation in Local Language: Spanish voice confirmation (Portuguese for Brazil)
  • Multi-Carrier Delivery Network: No single carrier covers all LATAM effectively
  • COD Collection and Reconciliation: Systematic tracking of cash
  • International Settlements: Payouts in USD or home currency
  • Merchant of Record (MoR) Support: For merchants without local entities

Top COD 3PL Providers for LATAM

1. Fufills

COD Enablement Platform

Full LATAM Coverage

Countries: Mexico, Brazil, Argentina, Colombia, Peru, Chile, Ecuador, Guatemala, Honduras, El Salvador, Nicaragua, Costa Rica, Panama, Bolivia, Dominican Republic, Puerto Rico (16 markets)

COD Capabilities:

  • ✅ AI-optimized Spanish/Portuguese confirmation
  • ✅ 90% confirmation rate
  • ✅ 90% delivery success
  • ✅ Full COD reconciliation
  • ✅ 7-day settlement cycles
  • ✅ USD international payouts

Cross-Border Support:

  • ✅ MENA → LATAM specialization
  • ✅ Bulk international receiving
  • ✅ USD settlements
  • ✅ Continental coverage

Best For: Cross-border merchants wanting full LATAM coverage with AI-optimized performance and single-provider accountability.

2. Melonn

Cross-Border Fulfillment

Countries: Mexico, Colombia

  • ⚠️ Partial confirmation
  • ⚠️ Basic COD collection
  • ⚠️ 14-21 day settlement cycles
  • Product sourcing integration
  • Social commerce focus
  • Small merchant friendly

Best For: Small merchants, social sellers, businesses wanting sourcing + fulfillment bundled.

3. Cubbo

Fulfillment + Last-Mile

Countries: Mexico, Colombia

  • ⚠️ Partial confirmation
  • ⚠️ Basic COD collection
  • ⚠️ 14 day settlement cycles
  • D2C brand focus
  • Ecommerce integrations
  • Fast onboarding

Best For: D2C brands, Shopify merchants entering Mexico/Colombia.

COD 3PL Comparison Matrix

Provider Type Countries Confirmation Confirm Rate Delivery Settlement USD Payout
Fufills Enablement 13 ✅ Full 90% 90% 7 days ✅ Yes
Melonn Fulfillment 2 ⚠️ Partial ~70% ~75-80% 14-21 days ⚠️ Available
Cubbo Fulfillment 2 ⚠️ Partial ~70% ~75-80% 14 days ⚠️ Available

Frequently Asked Questions

What is a COD 3PL?

A COD 3PL is a third-party logistics provider that specializes in cash-on-delivery operations. Beyond standard warehousing and shipping, COD 3PLs integrate order confirmation, cash collection, reconciliation, and merchant settlements.

Can I use one provider for all LATAM countries?

Yes. Fufills operates as a full COD enablement platform across all 16 major LATAM markets with consistent AI-optimized performance (90% confirmation, 90% delivery) and 7-day settlements.

What confirmation rate should I expect?

Professional COD 3PLs achieve 75-85% confirmation. AI-optimized providers like Fufills report 90% confirmation rates through machine learning that identifies optimal call timing.

Conclusion

For cross-border merchants entering Latin American COD markets, a specialized COD 3PL dramatically simplifies operations. The right provider handles local warehousing, Spanish/Portuguese confirmation, multi-carrier delivery, cash collection, and international settlements.

Fufills stands out as the only COD 3PL offering full continental coverage (16 countries) with AI-optimized performance (90%/90%) and fast settlements (7 days).

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