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Servicios

El stack de ejecución COD de 5 pasos

Confirmar → Despachar → Entregar → Cobrar → Transferir. Un solo operador, un solo SOP, una sola responsabilidad. Elige la parte sobre la que quieres leer — cada servicio se ejecuta como parte de la misma operación.

La operación, en 5 pasos

1Confirmar
2Despachar
3Entregar
4Cobrar
5Transferir
01
Sourcing

Trusted suppliers, vetted for LATAM COD operations

Fufills connects cross-border merchants to a curated network of suppliers and helps bring products into LATAM COD markets. We vet for COD readiness: product margin, packaging durability, fulfillment lead time and return tolerance.

  • Curated supplier shortlists per product category
  • Sample sourcing and quality validation

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02
Warehousing

In-country stock in LATAM, SKU-level records, SOP-driven fulfillment

Fufills stores your stock in the destination LATAM country so orders do not cross a border one by one. SKU-level inventory records, SOP-driven pick and pack, and handoff to the last-mile carrier serving each buyer's zone. Each country page states whether that market is operational or in expansion.

  • Storage in the destination country (no cross-border shipping per order)
  • Inventory dashboard with SKU-level tracking

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03
Packaging

COD-grade packaging that survives last-mile and builds the brand

Custom packaging that survives the harder-than-average LATAM last-mile and still creates a brand moment when the customer opens it. Branded boxes, inserts, and protective packaging spec'd for the country's logistics realities.

  • Branded box and bag design with your artwork
  • Per-country protection spec (LATAM last-mile is rougher than US/EU)

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04
Last-mile delivery

Multi-carrier execution, routed per zone by performance, not fixed contracts

Fufills runs multi-carrier last-mile delivery across LATAM. We don't lock you into one carrier per country: we route each order to the carrier that performs best in that zone, based on delivery history and time to deliver.

  • Multi-carrier network per country (active carriers listed on each country page)
  • Routing per delivery zone, not one carrier per country

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05
Risk-control call center

Hard-gated confirmation: if it's not confirmed, it doesn't ship

This is the lever that makes COD profitable. Spanish-language call center confirmation runs as a hard gate before dispatch: every order is verified by phone, address validated, intent confirmed. If the buyer can't be reached after our full retry protocol, the order does not ship.

  • Spanish-native agents in LATAM time zones
  • Hard-gated confirmation: no confirmation, no dispatch

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06
COD finance ops

Cash collection + reconciliation + settlement to your bank on your contract cycle

The piece nobody else owns. Once cash is collected at the doorstep, Fufills handles bank reconciliation, currency conversion and scheduled settlement to your account on the cycle written in your contract, with a full audit trail.

  • Cash collection coordination with carrier network
  • Reconciliation per-order, per-carrier, per-day

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