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Le stack d'exécution COD en 5 étapes

Confirmer → Expédier → Livrer → Encaisser → Transférer. Un seul opérateur, un seul SOP, une seule responsabilité. Choisissez la partie sur laquelle vous voulez lire — chaque service est exécuté comme partie de la même opération.

L'opération, en 5 étapes

1Confirmer
2Expédier
3Livrer
4Encaisser
5Transférer
01
Sourcing

Trusted suppliers, vetted for LATAM COD operations

Fufills connects cross-border merchants to a curated network of suppliers and handles import + customs clearance for products entering LATAM COD markets. We vet for COD-readiness — product margin, packaging durability, fulfillment lead time, return tolerance.

  • Curated supplier shortlists per product category
  • Sample sourcing and quality validation

Voir la page sourcing

02
Warehousing

Local stock in LATAM, real-time visibility, SOP-driven fulfillment

Fufills warehouses your stock locally in destination LATAM countries so orders ship the same day they're confirmed. Real-time inventory visibility, SOP-driven pick-pack, and seamless handoff to last-mile carriers.

  • Storage in destination-country warehouses (no cross-border shipping per order)
  • Real-time inventory dashboard with SKU-level tracking

Voir la page warehousing

03
Packaging

COD-grade packaging that survives last-mile and builds the brand

Custom packaging that survives the harder-than-average LATAM last-mile and still creates a brand moment when the customer opens it. Branded boxes, inserts, and protective packaging spec'd for the country's logistics realities.

  • Branded box and bag design with your artwork
  • Per-country protection spec (LATAM last-mile is rougher than US/EU)

Voir la page packaging

04
Last-mile delivery

Multi-carrier execution — best performer per zone, not fixed contracts

Fufills runs multi-carrier last-mile delivery across LATAM. We don't lock you into one carrier per country — we route each order to the best-performing carrier for that zone, based on historical performance, success rate, and time-to-deliver.

  • Multi-carrier network per country (4-10 carriers depending on market)
  • Predictive routing — best carrier per zone, not per country

Voir la page last-mile delivery

05
Risk-control call center

Hard-gated confirmation — if it's not confirmed, it doesn't ship

This is the lever that makes COD profitable. Spanish-language call center confirmation runs as a hard gate before dispatch — every order is verified by phone, address validated, intent confirmed. If the buyer can't be reached after our aggressive retry SOP, the order does not ship.

  • Spanish-native agents in LATAM time zones
  • Hard-gated confirmation — no confirmation, no dispatch

Voir la page risk-control call center

06
COD finance ops

Cash collection + reconciliation + 7-day transfers to your bank

The piece nobody else owns. Once cash is collected at the doorstep, Fufills handles bank reconciliation, currency conversion, and weekly settlement to your account. USD or local currency, full audit trail.

  • Cash collection coordination with carrier network
  • Reconciliation per-order, per-carrier, per-day

Voir la page cod finance ops

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Tarifs, SLA, benchmarks RTO pays par pays — directement dans votre boîte mail. Un seul email de l'équipe ops, sans séquence marketing.

Réponse par email. Pas de spam, pas de séquence marketing — une seule réponse humaine de l'équipe ops.